Shipping policy

Shipping Policy

At Velinoq, we aim to provide dependable shipping services and keep customers informed throughout the delivery process.

Orders are normally prepared within:

3–6 Business Days

after payment confirmation.

During this time, we verify order information, prepare products, and arrange shipment.

Estimated shipping duration:

7–18 Business Days

Delivery times may vary depending on destination, carrier performance, customs procedures, and other external conditions.

Processing Time:

3–6 Business Days

Shipping Time:

7–18 Business Days

Estimated Delivery:

10–22 Business Days

Tracking details will be sent after your order has been shipped.

Please note that tracking updates may require additional time after the package enters carrier systems.

Customers are responsible for providing complete and correct shipping information.

Velinoq is not responsible for delays caused by incorrect addresses or incomplete customer information.

Unexpected delays caused by weather, customs inspections, carrier interruptions, or other uncontrollable events may occur.